This is what the church funeral service and burial are for. The pastor takes time for a personal conversation before the funeral, and can be contacted afterwards so that mourners do not have to walk alone.
The funeral service is also called ‘thanksgiving’. God is thanked for what was given to us with and through the departed person. Thanksgiving also involves entrusting to God what was difficult or left unfinished. Last but not least, it is about becoming aware of the fact that Christians have a hope that transcends death.